Mad Mobile, a recognized leader in Unified Commerce, announced today the successful rollout of its Concierge solution for Helzberg Diamonds. A Berkshire Hathaway company, Helzberg is now running the Concierge mobile application for store associates in all stores.
"After reviewing multiple technology solutions, we picked Mad Mobile because of their proven track record with large scale implementations as well as the results of their clients, such as Talbots, are seeing with Concierge," said Helzberg CIO Jeff Rohr.
With Concierge, Helzberg Diamonds store associates have instant mobile access to product and customer data that resides in their retail systems including inventory availability and tools to help them connect with customers to generate additional store traffic and sales.
"We are excited to partner with the Helzberg Diamonds team to transform to empower their store associates with these clienteling capabilities," said Mad Mobile CEO Bruce Bennett. "The Concierge solution has already made a positive impact on the shopping experience at Helzberg Diamonds."
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