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TRAVEL - INTERVIEW

Interview with Yann Gillet, General Manager at Grand Hyatt São Paulo

São Paulo is the most populous city in South America and it is the industrial and financial center of Brazil. This makes it one of the most important cities for business travellers. Grand Hyatt São Paulo is one of the leading actors of this city, which hosts both leisure and business travellers. I talked with Yann Gillet about Grand Hyatt São Paulo.

Thursday, March 14, 2019

Yann Gillet

Yann Gillet

TRAVEL - INTERVIEW

by Melisa Kaya

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With a population of nearly 15 million and the cultural diversity, it hosts, São Paulo has always been a center of attraction for travellers. Surrounded by parks, museums, and cultural centers, São Paulo offers its guests many different forms of cultural events throughout the year. Whether you are leisure or business traveller, you can easily find something to do. Located in Berrini, one of the most important financial centers of São Paulo, Grand Hyatt São Paulo promises its guests an unforgettable São Paulo experience with its location, views, and services. There are 467 apartments and suites in the Grand Hyatt São Paulo, and restaurants representing both the Brazilian and Japanese culinary culture. In addition to all these features, it also affects the guests coming from the business world with its meeting and event alternatives. In order to learn more about Grand Hyatt São Paulo and their services, I talked with Yann Gillet, General Manager at Grand Hyatt São Paulo.

Yann, before talking about Grand Hyatt São Paulo, could you tell us about your background and your career in Hyatt Hotels?

Born in Bordeaux, France, I hold a degree in hospitality from the Hotel Management School in Paris and have experience in Finance and Marketing.

The executive career of mine began at Hyatt in 1994, I went through other hotel chains and returned to the company in 2002. Since then I have performed at the Hyatt Regency Casablanca hotels in Morocco, Park Hyatt Johannesburg in South Africa, opening of Park Hyatt Chennai in India, and finally headed the Hyatt Regency Paris Charles de Gaulle at the airport bearing the same name. Arrived at the Grand Hyatt Sao Paulo in 2016.

Yann Gillet, General Manager at Grand Hyatt São Paulo

Yann Gillet, General Manager at Grand Hyatt São Paulo

I would like to learn more about the location of Grand Hyatt São Paulo. Grand Hyatt São Paulo is in the Berrini region. Please tell us about the Berrini region. What are the advantages of being there?

Berrini is one of the most important economic centers in São Paulo and concentrates modern buildings and skyscrapers, occupied by large national and international companies, among a high financial power public, with sophisticated living habits.

Besides that, it gathers one of the most important avenues in São Paulo as well as one of the most iconic postal cards of the City, Ponte Estaiada (Estaiada Bridge), that guarantee a beautiful view from Grand Hyatt bedroom’s windows.

Grand Hyatt São Paulo

Grand Hyatt São Paulo

Could you tell us about Grand Hyatt São Paulo and the overall concept?

With a powerful architecture, Grand Hyatt São Paulo is a five-star and international level hotel, that presents in its installations and services details the luxury as one of the main differential aspects of Hyatt network, with more than 50 years of tradition and more than 850 properties all over the world.

The hotel has panoramic views of one of the city's most famous postcards, the Estaiada Bridge and close to the main shopping centers, parks, and bars of São Paulo. Its apartments are decorated in a contemporary style and the avant-garde architecture, which integrates interior and exterior, guarantee natural lighting in all dependencies: 467 apartments and suites; club lounge located on 20th floor with exclusive services, two restaurants, one of Japanese cuisine and one all day dining; coffee bar area in the lobby; spa and event and convention area.

Grand Hyatt São Paulo - Presidential Suite

Grand Hyatt São Paulo - Presidential Suite

How many different suits and room options do you offer to your guests? Could you tell us about your rooms and suites?

The Grand Hyatt São Paulo has three categories of suites: GrandSuite, DiplomatSuite, and PresidentialSuite.

Located on the top floor of the hotel, the two presidential suites redefine the significance of comfort and sophistication in a modern environment, which refers to a residence. A large living room integrated with the dining room for 08 people is illuminated by a 180-degree panoramic view and a private terrace. Contemporary Brazilian art, furniture, and materials such as leather, wool, linen, stone, and wood give a classic touch to the decor. With 170 square meters, the hotel's presidential suites feature a fully equipped exclusive kitchen, a bedroom with two king-size beds and a luxurious bathroom with hydromassage and a privileged view of the city.

To complete this unique experience in São Paulo, the suite Pinheiro 2231, is the most desired for having the best view of the Estaiada Bridge.

Grand Hyatt São Paulo - Diplomat Suite

Grand Hyatt São Paulo - Diplomat Suite

In the Diplomat Suite, the sophistication present in every detail of the experience of staying at the Grand Hyatt São Paulo is repeated. The suite features 109sqm and separate living room area with home-theater, dining for six, LED TV, plus bath products and exclusive services such as continental breakfast, exclusive concierge, late afternoon cocktail served in the Grand Club Lounge and complimentary laundry service.

The Grand Suite features 68sqm with separate living room area and continental breakfast, exclusive concierge, late afternoon cocktail served in the Grand Club Lounge and complimentary laundry service.

Grand Hyatt São Paulo - Presidential Suite

Grand Hyatt São Paulo - Presidential Suite

In the Club Lounge category, guests have exclusive access to the Grand Club Lounge, an exclusive space located on the 20th floor of the hotel that offers guests the feeling of being in the comfort of their home, but with the excellence in service and service of the Grand Hyatt. Paul, with special brunch and space for work meetings. The Grand Club Lounge is also available for guests of the Grand Suite, Diplomat, and Presidential Suites.

The standard lodging option has 41sqm, large windows with panoramic views and natural light. In addition, it has workstation, spacious bathroom with bathtub and separate shower and Granado bath products.

What kind of special services do you offer to your guests?

Guests at the Grand Hyatt Sao Paulo offer services such as laundry, business center, concierge, executive transportation. In addition, you can enjoy personalized service at the Grand Club - all created to optimize your free time, allowing you to enjoy the exclusive services of Amanary Spa, Kinu (Japanese) and C-CulturaCaseira (local comfort food), or the indoor and outdoor pools.

Grand Hyatt São Paulo - Kinu Kobe Beef

Grand Hyatt São Paulo - Kinu Kobe Beef

Grand Hyatt São Paulo is host to Kinu Restaurant. Could you tell us about the Kinu Restaurant and São Paulo Sushi?

The Kinu restaurant offers an environment dominated by the colors and shapes of the Orient. This atmosphere of modernity sets the tone for creative cuisine, which features exotic mixes, bringing unique and unusual elements that refresh traditional Japanese cuisine.

Grand Hyatt São Paulo - Kinu Assorted Sushi Sashimi

Grand Hyatt São Paulo - Kinu Assorted Sushi Sashimi

Recognized as one of the best Japanese restaurants in town, the Kinu's main dishes are raw fish dishes and seafood, as well as elaborate hot dishes. Sushi bar, exclusive desserts, private room and a must-see and complete national and international sake letter complete the experience. The restaurant still has a partnership with local fishermen and prioritizes fresh fish, contributing to a more sustainable ecosystem.

Grand Hyatt São Paulo - C- CulturaCaseira Restaurant

Grand Hyatt São Paulo - C- CulturaCaseira Restaurant

And there are other gastronomic places in Grand Hyatt São Paulo. What kind of gastronomic experiences can your guests live in Grand Hyatt São Paulo in addition to Kinu Restaurant?

The Grand Hyatt São Paulo still has a second restaurant option, installed in the hotel lobby. Inspired by the Brazilian gastronomic heritage, the C- CulturaCaseira restaurant offers an experience of recovering emotional and affective memories through the palate, through its menu with Portuguese and Italian influences. In an inviting, cozy and charming atmosphere, the restaurant led by chef Renata Franco offers a menu of typical dishes every day, accompanied by a salad and dessert buffet.

Also worth noting is the new Terrace C an open area overlooking the pool with an excellent wine list and drinks for a nice afternoon.

The n.u bar is the pool restaurant and offers a wide range of drinks and the Wine Library, located at the entrance to the Kinu restaurant, offers a wine list with more than 1000 labels.

Grand Hyatt São Paulo - Amanary Indoor Pool

Grand Hyatt São Paulo - Amanary Indoor Pool

How could your guests spend time at Grand Hyatt São Paulo?

For those who want to experience moments of pure pleasure recovering from jet lag or recharging the energies consumed in day-to-day stress, Amanary Spa, the urban spa of the Grand Hyatt Sao Paulo is the ideal option. Developed in the form of spas installed in the hotels of the network around the world, and offering the exclusive products and treatments of the French brand Mary Cohr, the Amanary has 700 m2 of area, an indoor heated pool, sauna, dressing room and seven treatment rooms individual, plus a private lift with access to the pool.

Grand Hyatt São Paulo - Amanary Spa

Grand Hyatt São Paulo - Amanary Spa

Amanary's list of treatments includes Thai massage sessions, Ayurvedic treatments and relaxing options such as reflexology, aromatherapy, shiatsu, as well as facial and body treatments

Guests are also offered the indoor and outdoor pools, as well as a newly renovated fitness center with state-of-the-art equipment.

Grand Hyatt Space

Grand Hyatt Space

What are the privileges that you offer to companies that want to organize their meetings and events in Grand Hyatt São Paulo? How many different event spaces do you offer?

The hotel has a large space for events and conventions - Grand Hyatt Space, able to receive up to three thousand guests, with more than 3,000 m² of area and seven meters of the right foot. This space is divided into an imposing ballroom for 1,400 people, another ballroom, smaller, for 640 guests and ten private rooms for up to 60 people.

At the Grand Hyatt Space, the most important events of the city take place nationally and internationally. The bold architecture, sophisticated decor and the excellence in the service guarantee the convenience for the accomplishment of different types of events. That is why we have received the renowned Caio 2018 Prize as the main hotel with space for big events in the country.

Grand Hyatt São Paulo - Suite Diplomata

Grand Hyatt São Paulo - Suite Diplomata

What kind of additional services do you offer for business travelers?

We offer our guests and business travelers the convenience of the business center, comfortable work station in the rooms, easy transportation, staff prepared to meet different demands of this public, free wi-fi, fitness center and in-room dining 24h and structure of Spa to relax after a long day's work.

Do you have any advantage packs that you offer to your regular and long-term guests?

We have special options and exclusive apartments for these guests, equipped with kitchen, living room and laundry services, among others.

Grand Hyatt São Paulo - Outdoor Pool

Grand Hyatt São Paulo - Outdoor Pool

How can travelers make their individual or business/group reservations?

We have a reservation center with e-mail service saopaulo.grand@hyatt.com or 0800 880 1234. In addition to a team dedicated to attending groups and events vendas.sp@hyatt.com

Which is the top season for travelers who want to visit São Paulo?

Depends on the profile of the traveler. São Paulo is a vibrant city, marked by several interesting events such as music, art, sports festivals such as the Interlagos - F1 Race, as well as a multitude of options in gastronomy, nightlife, and leisure.

In summer the city is busy with several parks and free activities, and in the winter the options of gastronomy and wine are even more attractive.

At the Grand Hyatt Sao Paulo, you can enjoy the hot days in one of the biggest and most charming swimming pools in the city or you will be enchanted by our gastronomic festivals on colder days.

Grand Hyatt São Paulo - Presidential Suite Bathroom with São Paulo view

Grand Hyatt São Paulo - Presidential Suite Bathroom with São Paulo view

If you have only one weekend in São Paulo as a first-time visitor, in this limited time, what are the best things to do?

São Paulo has an extensive cultural program consisting of museums, exhibitions. In addition, the city has restaurants with gastronomy from around the world, making possible a real trip to another country, without leaving Sao Paulo, at any time.

In a weekend in São Paulo, you would not miss the experience of getting to know the Municipal Market to taste Brazilian exotic fruits and the traditional mortadella sandwich. It would extend the afternoon in the graphed alleyways of Vila Madalena by a chopp through the countless bars of the neighborhood, back to the happy hour of the Grand Club Lounge located on the 20th floor of the Grand Hyatt.

On Sunday, after enjoying the hotel's traditional Sunday brunch, I would take a bike ride along Avenida Paulista, including MASP and a cafe on the terrace of SescPaulista. It would end the night with a traditional pizza from São Paulo.

How do you describe São Paulo in one sentence?

A vibrant city that never sleeps.

Thank you Yann for your time.

For more information, please click here to visit the website of Grand Hyatt São Paulo