Hainan Airlines Received the SKYTRAX 5-Star Airline Award for the 9th Consecutive Year

BUSINESS - EDITORIAL

by Caner Ozdemir

Hainan Airlines, which flies to more than 2,000 domestic and international destinations in Asia, Europe, North America, and Oceania, serves 63 cities outside China on its routes. In the 26 years since its first flight in 1993, Hainan Airlines has not had any major accident and has provided over 7 million hours of safe flight experience to its passengers.

At the 2019 SKYTRAX World Airline Awards ceremony, SKYTRAX president Edward Plaisted presented the award to Chairman of the HNA Group Chen Feng. In their speeches where both managers expressed their satisfaction, they emphasized the importance of the 2019 SKYTRAX World Airline Awards and the success of Hainan Airlines.

In the award ceremony, Hainan Airlines won the SKYTRAX 5-Star Airline award as well as the top airline awards in the categories of Best Business Class Comfort Amenities, Best Airlines in China and Best Airline Staff in China.

Last year, Hainan Airlines collaborated with the world-renowned design firm PriestmanGoode to created "Dream Feather" concept for offering a whole new experience to their passengers from check-in point to the touchdown of the plane. Hainan Airlines aims to provide unique experiences to its passengers by improving its services and products every day.

With the new "Care More" program, Hainan Airlines offers special services to passengers requiring extra attention such as children and pregnant mothers.

Hainan Airlines collaborates with R&D executives, renowned chefs from Michelin-starred restaurants and five-star hotels to ensure that passengers can experience authentic Chinese and Western flavors even at an altitude of 30,000 feet.

In the air transport industry, where attention to detail brings quality service, Hainan Airlines has been awarded the SKYTRAX 5-Star Airline award, as it has done for the past eight years, for its efforts to ensure the comfort and safety of its passengers.